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  ...test more users, get better results
 
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what we offer
Remote Usability Testing
Tracking Score Card
Industry Benchmarking
Other Services
 
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Remote Usability Testing

Our innovative usability testing method involves performing task-oriented, scenario-based studies online with hundreds of users recruited to participate from their own home or office.

Sophisticated technology automatically tracks and records user’s behaviour during tasks. Specific questionnaires based on each user’s behaviour (success or failure) during the task are launched to gather data on their attitudes and satisfaction.

 

Define

We work with you to discover your usability testing needs. Our definition process determines the purpose and objectives of the test. We can then apply the most appropriate testing methods, including:

Navigation tasks (on websites, prototypes, phone, simulators, etc.)
Cardsorting exercises (open or closed categories)
Advanced questionnaires: multiple choice, likert scales, open-ended, matrix.
Multimedia inserts (images, videos, flash, applets, sounds).
Validation criteria (by question, by page interception, by time)
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Recruit

International Panels

We work with international panels to recruit effectively and efficiently, both locally and internationally.

>10 million users accessible in 37 countries
Wide variety of profiles available
Great segmentation and screening capabilities

Your own Panels

We can work with your own panel or mailing lists.

Web Intercept

We can also "intercept" users who actually visit your website and invite them to participate in a study. This can usually be launched from any page on your website.
 
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Test

The Significant Usability software acts as a usability test moderator; introducing the user to the study, explaining the tasks and automatically recording their behaviour.

Track pages visited
Track navigation pathways
Track all possible clicks
Collect typed information (on search engines, forms, fields, etc.)
Record time on page and on each task
 

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Analyse

The enormous amount of data gathered from hundreds of users is quickly translated into an easy to read report containing charts, user comments and visual diagrams including;

Effectiveness ratios
Efficiency ratios
Satisfaction & perception ratios
Click map diagrams
Navigation path diagrams
Cloud tag diagrams
 
   
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Recommendations

We deliver more than data. Using our expertise we will analyse the report and present solid, actionable recommendations to help you maximise both the usability and customer experience of your website.

   
These recommendations also have key business benefits in mind including;
Improved conversion ratios
Improved productivity
Better online user knowledge
Better online branding
Reduced costs and efforts
 
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Benefits

No face-to-face observation is required, making it very cost effective
Test hundreds of users in any location, making the results statistically significant
Cutting edge software acts as the moderator automatically gathering data
No observational bias as users access the site in their own home or office

Read more benefits

Usability Needs

The remote usability test can be applied as a solution to a variety of specific usability test needs:

Navigation analysis, using a card sort task and analysis of navigation path diagrams
A/B Testing, using alternative tasks or images
Plan a new site or enhancement, present anything from mock-ups images to fully functional website pages
Discover how important specific features are, using a card sort to order into priorities
See how customers really interact, using an web intercept

What Else Do We Offer?

Compare your site to competitors, using an industry benchmarking test
Continually track performance, using a tracking scorecard test
 Other services such as tailored usability projects and solutions

Next Steps

   
Contact us
See a live demonstration
 
Significant Usability is a service provided by Global Reviews
Telephone: 03 9694 2000
Address: 35-37 Bank St South Melbourne VIC 3205
© 2008 Global Reviews Pty Ltd ABN 96 063 578 943
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